I’m Janette, a freelance usability tester. I help website owners improve the user experience of their website by critically analysing the design, layout and navigation and offer logical solutions that will make the customer’s visit more enjoyable and increase conversions. ‘MyUsertest’ is the simple, low-cost and quick way to see why customers leave your website – and shows you how to keep them on it. I will give you an impartial, honest opinion on its look and feel – the website usability!
I like to visit a site ‘afresh’ to create a new user scenario as accurately as possible. I will point out what’s right with it – and more importantly what’s wrong! All the time I record my screen and narrate my thoughts and offer suggestions on how you could improve it, making customers more likely to stay on the site and ultimately make that all important purchase/enquiry.
I have a BSc (Hons) degree, nearly 10 years’ usability testing experience and 20 years’ auditing and process improvement experience.
My experience has seen me testing sites for a wide portfolio of clients from all sectors of business including e-commerce, corporate, government and charity sectors – from small individual users to large multinational corporations.
As well as standard websites, I can also review Facebook apps, android apps, iphone apps, beta sites and even screenshots of sites under construction. I also offer proofreading and content review, helping to ensure your website says what you want it to!
Smart, friendly and flexible – give me a try!